Last Updated: November 18, 2025

Shipping Coverage

We currently ship across India. International shipping is not available at this time.

Processing Time

Orders are processed within 1-3 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email once your order has been shipped.

Shipping Methods and Timeframes

• Standard Shipping: 5-7 business days
• Express Shipping: 2-4 business days

Delivery times are estimates and may vary based on location and circumstances beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on:

• Order weight and dimensions
• Delivery location
• Shipping method selected

Free shipping may be available on orders above a certain amount (as displayed on the website).

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your shipment using this number on our website or the courier’s website.

Delivery Issues

If your package is delayed or lost:

1. Contact us immediately at zelofystore777@gmail.com
2. We will investigate with the courier service
3. If the package is confirmed lost, we will reship or issue a refund

Address Accuracy

Please ensure your shipping address is accurate and complete. EzCartels is not responsible for orders delivered to incorrect addresses provided by the customer.

Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Us

For shipping inquiries:

Phone: +91 9871676906

Email: zelofystore777@gmail.com